Optimal Decomposition of Service Level Objectives into Policy Assertions
نویسندگان
چکیده
منابع مشابه
Optimal Choice of Service Level Objectives from a Business Perspective
This paper presents a formal method to optimally choose Service Level Objectives (SLOs) in a Service Level Agreement (SLA) from a business perspective by pondering the cost of the IT infrastructure needed to support the IT services and the losses incurred from service degradations. The method is particularly applicable to business processes that are heavily IT dependent, such as e-commerce.
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ژورنال
عنوان ژورنال: The Scientific World Journal
سال: 2015
ISSN: 2356-6140,1537-744X
DOI: 10.1155/2015/465074